In 2024, SVIC hosted a series of exclusive training sessions for high-level executives from Visa Indonesia key clients: Bank Mandiri (Groups 1 and 2 in August and September) and PT Bank BCA (Group 3). Each program aimed to deepen participants' understanding of the evolving payments landscape, with a focus on digital banking transformation and future trends.
Each group embarked on a curated learning journey through Silicon Valley, engaging with industry leaders and disruptive innovators.
Participants engaged in deep-dive sessions on digital banking innovations, exploring how customer-centric solutions and emerging technologies are reshaping financial services.
Executives met with Amazon, Google, Plug and Play, and Microsoft, gaining insights from major players on next-generation payment solutions, secure cloud infrastructures, and advanced analytics. At Plug and Play, they also met with emerging fintech startups, offering a glimpse into the future of payments and digital finance.
Sessions with Airbnb emphasized the evolution of peer-to-peer payments, while Wellesley Hills Financial provided insights into digital finance innovation and regulatory considerations.
"We would like to express our profound gratitude for your support of Bank Mandiri's US Immersion Trip across two groups. The trips have been very successful, and we've received positive feedback from all participants. Particularly, the sessions were insightful, with Amazon's session standing out in particular." - Evan Pradana, Client Relationship Management, Visa, Indonesia
The participating leaders returned equipped with new strategies to accelerate their digital banking transformations, bring innovative payment solutions to market, and drive customer-centric services. They are now poised to implement these insights within Indonesia’s rapidly advancing banking sector, leveraging the expertise and partnerships gained through Visa’s program to lead in the future of payments and digital finance.